FAQ's
How to Order?
Its Easy, Simple & Fast to Order- View = How To Order
How do i get my Ashes to you?
As soon as you have made a purchase, We will send you our "Ashes Return pack" by post. This pack contains everything you need. Instructions, Spoon, Gloves, Cremation Ashes Packet, with a Tracked Pre Paid Returns Postal packet to return to us at your earliest convenience.
View- How to Order Page
How much Ashes are needed?
We only need a teaspoon, which will be enough for multiple pieces. The remainder is returned with your Completed Order.
How Much is Postage?
Its FREE, We do not charge any postage for any of our services or Products. All orders are sent fully Tracked FREE
Are there any Hidden Extras?
The Price you see is the Price you pay. There is no hidden extras. We cover all shipping costs for your Purchase, Including getting your Ashes to us. View - How to Order
Whats Embroidered FREE?
The Free pouch is Embroidered with up to 12 Characters. First letter of each name will be Capitalised the rest will be lower case. Unless requested otherwise. Please Double check spelling before sending as we cannot take any responsibility for any errors on your part. Leave a note on Checkout with "Name".
How long does it take?
After we have received your "Ashes Return pack" Orders are usually fully completed within 5 working days.
Can I have more than 1 Persons / Pets Ashes in the same piece?
Yes Absolutly, We mix Multiple persons Ashes often into one Special unique piece. Inlcuding Mixed Pets ashes.
Is it Legal?
Yes, this is perfectly legal and does not go against any UK laws.
Who Makes This?
This beautiful Cremation Jewellery is Made solely by us, Angell Inc London in the Uk and we do not use any third parties. Your Ashes do not leave our premises and are kept secured at all times.
Will it Look the same as the Photo?
All our glass items are one of a kind Made to order. The colours will vary between one and another, so will the look of the ashes along with the natural air bubble's that occur. It is what makes them Look so Unique and special. All our photos are of our own previously made pieces, please look close at images to view the natural differences.
How do I Contact you?
You can Contact us via the contact us page - Contact Us
or You can Contact us Via a message after you have placed your order. Further Details can be found on our "About Us" page.
I'm ready to Buy
Thats Great, View all of our Amazing Items HERE
Can I Use Aquamation Ashes
Yes we can use your Aquamation Ashes too.
Order Today
Our Customers usually receive their Custom Made Glass Gems within 5 working days once we have your Ashes.